SHIPPING POLICY
SHIPPING
We ship through registered courier companies for orders within India and through DHL Express/FedEx/Aramex for international orders.
All orders are made to order. The orders are shipped within 15-18 business days from the date of order placed. Additional 5-7 days are the expected timelines for delivery all across India.
Please note that Sundays and Public Holidays are not set as working days for standard deliveries.
SHIPPING CHARGES
Shipping is free within India. For international orders, we charge standard shipping charges starting from INR 1200 and going up to INR 2700 as per location, weight and volume of the shipment. We offer free shipping for international orders above INR 25,000.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx, Aramex etc.) at the time of your order delivery after you receive an invoice by the shipping agent.
SHIPPING OF PRODUCTS
All orders are processed from our own warehouse/workshop in Noida, UP, India. Orders will be delivered to the shipping address mentioned at checkout.
TRACKING PACKAGE
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency.
Non-Availability on Delivery our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
MODES OF PAYMENT
For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks. For all international transactions, we accept major Credit and Debit Cards (including Mastercard, Visa & American Express)
For any shipping / tracking related queries , please write to us at : care.markkahstudio@gmail.com